Our fees will also vary depending on the number of properties we manage for you. Whilst we are happy to manage just one property for you, we are also experienced enough to manage an entire portfolio with many properties; our fees will vary depending on your requirements.

As members of the Southern Landlords Association we abide by their Code of Conduct and with over 40 years of experience in the Southampton lettings market we know the current market rates and the standard of service expected by landlords and tenants alike. We provide high quality customer service, which is one of the reasons we have been so successful.

Homelife Lettings fees remain competitive but even better our landlords do not pay anything until their property has been rented out to suitable and approved tenants (we will carry out background checks on tenants or gain guarantors for students).

Depending on the range of services you select to be supplied by Homelife Lettings our fees will vary to cover the different aspects selected.

Services include providing a central point of contact for good customer service for landlord and tenants as well as basics such as organising the necessary certificates required by law.

Tenants’ deposits will be held securely with the government approved mydeposits.co.uk to give tenants peace of mind and to help make things easier (and cheaper) for landlords should a dispute over the deposit occur.

Other services, which attract separate fees, cover marketing of your property , finding a tenant , inventories, management and 24 hour maintenance (for emergency repairs) and routine maintenance (during office hours) as well as regular reports and collection of rentals.

Service charges by external providers such as charges fro gas certificates will not be included in our fees.

Our reputation and experience will work to benefit you:

• Homelife Lettings are members of the Southern Landlords Association and abide by their Code of Conduct
• We have over 40 years’ experience renting out property in Southampton and the surrounding suburbs.
• Our reputation, marketing strategies in Southampton and many years finding tenants properties, means we attract many potential tenants through word of mouth, as well as repeat tenants.
• We will go the extra mile for you.

Homelife Lettings will provide you with a fully managed service for your property. However, if you only want some services rather than a fully managed service we are able to provide this option too.

Our fully managed services include:

• A tenant find service
• Marketing your property and free evaluation
• Drawing up an agreement acceptable to landlord and tenants
• Collecting the tenants deposit and securing this for landlords and tenants with mydepostis.co.uk (a government approved scheme)
• Drawing up all paperwork including an inventory when tenants move in and out of the property
• Collection of tenants rents
• Your own dedicated property manager
• Regular reports
• Property maintenance (routine and emergency 24 hour call out)

Deposits will be stored with the government approved Mydeposits.co.uk so that tenants will receive their deposits back when they terminate their rental. Should a dispute about the deposit and condition of the property occur, causing a dispute over the amount of deposit to be returned, you can involve Mydeposits who will provide free and impartial dispute resolution service, which is evidence based and is quicker and a cheaper alternative to Court.

Our trusted in-house maintenance call out team provides top quality customer service and ensures you peace of mind. It handles routine maintenance work during office hours from 8.00 a.m. to 6.00 p.m. and emergency work only between 6.00 p.m. to 8.00 a.m. so you will not be bothered with calls in the middle of the night.

You will be responsible for paying for the insurance of your property’s building whilst tenants’ will be responsible for paying for their own content’s insurance.

We will regularly collect monthly rental payments from your tenants. Should they fall behind with any payments we will immediately advise you and, with your agreement, take the necessary action should the arrears continue.

We will carry out inventories and inspections on your behalf.

Homelife Lettings will also send you regular reports to you are kept up to date.

Our fees are competitive but will vary depending on which services you require from Homelife Lettings and the number of properties you want managed. We are happy to manage single properties or multiple properties.

With no fees until your property is let, a free evaluation and marketing appraisal of your property, alongside regular feedback on the condition of your property, your dedicated property manager will stay on top of everything and make sure you are always informed about anything everything to do with your letting.

Having your own property manager on hand to deal with the difficult tasks, means you can relax safe in the knowledge that your property is in trusted hands.

With over 40 years’ experience in property lettings, Homelife Lettings will efficiently deal with any problems and enquiries you may have regarding what’s best for your tenancy, taking the weight off your shoulders. Should you encounter any problems throughout your time with us, rest assured, we will most probably have dealt with a similar situation before, meaning we are able to quickly find the best possible solution to resolve any potential issues.

Homelife Lettings also provide a 24 hour maintenance service for emergencies and maintenance support during office hours for more routine issues such as a dripping tap. Our in-house team is on hand to deal with any little snags that may occur during the tenancy. By providing this service means you do not have to worry about being woken in the middle of the night to fix a burst pipe or a broken washing machine, giving you more time to rest and focus on other things that matter to you.

Your dedicated property manager offers you a special tailor made agreement that best suit your specific requirements, as everyone has different preferences. With Homelife Lettings, you will have the freedom to pick and choose which duties you assign to your property manager.

The regular reports will include all the information you need regarding maintenance, tenants’ satisfaction and any other information, which is essential to the success of your property rental.

Our fees are competitive, and as members of The Southern Landlords Association, Homelife Lettings prides itself on our customer satisfaction, meaning we will go beyond the call of duty to ensure you and your tenants are happy with our services.

From fully managed services and your own dedicated property manager to selecting only a few bespoke services such as regular rental collection and reports, Homelife Lettings enables Landlords to select the help where it is needed most.

With over 40 years of local letting experience in Southampton, Homelife Lettings provides landlords with a tailored service for a competitive fee. You will not be charged any fees until your property is let and we’ll also use our database combined with our local knowledge to find you a tenant for your property.

Landlords signing up with Homelife Lettings gain from our experience and effectivemarketing of properties , which includes a free evaluation and marketing appraisal of your property, so you know the best price to charge your tenants, whilst we also provide a tenant find service to match the tenants to your property, optimising your return on your property investment.

Once we have marketed your property and found you a tenant, their deposit is kept securely through the government approved mydeposits.co.uk. We continue to make sure the tenancy runs smoothly for both you as the landlord and also for your tenant, so there is no dispute at the end of the rental period.

This is partly achieved by giving tenants peace of mind through an in-house maintenance team , who provide routine maintenance during office hours and emergency maintenance out of hours. It also means landlords know that their property, as their asset, will be looked after.

A successful tenancy also requires good communications. Homelife Lettings provides a central point of contact for tenants so that landlords do not have to worry about minor problems or questions, as tenants deal directly with us. Landlords receive regular reports keeping them up to date with how the rental is progressing and without the need to invest their time visiting the property and tenants, so you can relax and concentrate on more important matters; whether that is acquiring more properties, looking after the day job or spending time with family and friends.

You can call us on 02380 586838 or 02380 555132 or email us at info@homelifelettings.co.uk and we will arrange a viewing for you.

One of our staff members will be happy to arrange to meet you and arrange to show you ALL the properties which match your requirements.

You will be required to sign an assured shorthold tenancy agreement. These are granted for a minimum of 6 months but can be for anything up to three years in length before renewal is necessary, providing both parties agree to the timeframe.

On a general basis most people will sign for a 12 month period.

If you wish to leave the property before the end of the agreed period you will need to give two months’ notice, in writing, prior to the end of the fixed term.

We will consider short lets in special circumstances.

To reserve a property, you will need to pay a minimum Holding payment of £300. This Holding payment is deducted from the full payment, which you have to pay when you move in to the property.

If for any reason we decline the tenancy, the money is returned to you. However, if you decide not to go ahead with the tenancy, the Holding payment will not be refunded.

Once you have made your choice, you should allow between 1 to14 days before you move in. This allows time for references and the preparation of the property, although the timescale can be much shorter. However, it may be that the previous tenant has yet to move out, in which case more time may be required. Our staff will keep you informed along the way.

As a minimum we will require satisfactory references from your employer, current or previous landlord. We may also ask for a personal reference, and in any applicant under the age of 25 a guarantor will be required.

In some cases, we will use an independent referencing company to source and evaluate the references.

A Guarantor is someone who is responsible for the Tenant’s payment of rent. Should the rent not be paid, or if the Tenant causes damage to the property beyond the value of the deposit held, the Guarantor will be held responsible.

A Guarantor will need to complete an application form and be credit referenced. They will also need to sign an under-taking to be legally responsible for any non- payment of rents or any damages that the Tenant may incur.

Rent is to be paid monthly in advance by standing order from your bank. Payment is set up to be withdrawn from your account 3 days before the rent due date so that it arrives on time.

If for any reason your circumstances change you must speak to us. Unfortunately situations alter where people’s employment conditions change. If you keep us informed we can then help you to protect your tenancy. The last thing we want is for you to fall into arrears. Speak to one of our staff who will be able to help you with your situation.

We are one of the largest private landlords in Southampton. The principal benefit is that there is no middle man, so to speak. We manage our own properties and have our own in-house maintenance team to deal with any problems that may occur during your tenancy.

We pride ourselves on providing a superb personal service through our friendly and experienced staff, who will assist and support you, ensuring a pleasant and stress free experience.

For any problem or query please first contact the office by phone 023 80586838 or by email info@homelifelettings.co.uk. We promise to deal with any matter in a timely fashion, with urgent matters (relating to your health and safety) taking top priority. We request any phoned in issues are followed up in writing via letter or email, explaining the nature of the problem and the date it was reported. You can be sure that problems will be dealt with promptly.

Your deposit, which is insured with www.mydeposit.co.uk, will be refunded subject to the property being left in a satisfactory condition and proof that all final utility bills have been paid.

These will not be the only questions you have so please do not hesitate to contact us with any further inquiries.

Homelife Lettings will give you valuable inside information about the local area and the property rental market. We will help you find the best property in the right location for your budget. With over 40 years’ experience and as members of the Southern Landlords Association you will be helped by our experienced, professional and friendly team and be matched to the most suitable residential properties, whether it is a flat or a house, without paying over the odds in rental. We will happily tell you about the various things to do in Southampton if you are new to the area to help you select the most suitable area for your interests.

Trying to find the right residential property on your own, especially if you are moving to Southampton and are unfamiliar with the city, may cost you money and inconvenience in the longer term if you go it alone. Should you make a mistake and rent the wrong property you will either have to wait until the end of your tenancy or put up with living in the wrong location, neither option is really acceptable to happy tenants.

Renting a residential property, which comes with a maintenance team on hand during office hours for routine issues, such as a leaking tap and which is available out of office hours for emergencies, gives you peace of mind.

With your deposit held securely through the government appointed mydeposits.co.uk you also know you will receive your deposit back, providing you have abided to the terms and conditions of your tenancy agreement, leaving the property in good repair and clean.

Having a team in place to handle any questions you may have also means you will not have to spend time hunting for your landlord or going through a middleman. Good communications is central to our high quality customer service and providing our tenants with a property rental experience they will be happy to repeat.